create rapport   TO BUILD AND MAINTAIN SOCIAL RELATIONSHIPS.  

• interaction        BEING SOCIABLE.
People need to interact with each other in a very nice and friendly way

• no-no’s         something forbidden
Here in Canada talking about religions is no no topic.

• casual friends LIKE WORKPLACE COLLEAGUES.
in the first few years of our immigration life; most of the person friends are considered casual friends.

• break the ice  BREAK THE SILENCE BARRIER.
at the first dating; both sides are doing a good effort to break the ice.

• robotic         COLD AND UNFRIENDLY PERSON.
Most of our nowadays relationships we are acting as robotics.

• engage in (a conversation) JOINING THE CONVERSATION.
i am trying to engage in a lot of small talks to be friendly and nice

• colleagues PEOPLE WORK TOGETHER AT THE SAME WORKPLACE.

1. Small talk is mainly used to get things done and to provide information. F

2. When someone asks, How are you? they are asking for information about your health. F

3. In Canada, people always expect you to ask about their family.  F

4. People use small talk in the workplace to keep their work relationships friendly. T 

5. An example of small talk is giving a compliment to someone.  F

6. Couples who have been together for a long time often engage in small talk. F

7. People in Canada talk about the weather all the time because they love it so much.  F